Privacy Policy
This website is operated by Palla Bianca, registered in Denmark. We recognize the importance of protecting your personal and financial information. We have implemented strict policies and security measures to protect the data you provide to us. When you register with us online, use our online shop, or choose to subscribe to our newsletter, you consent to our processing and use of your submitted personal data in accordance with this privacy policy. This privacy policy applies to all personal data collected, maintained, or used by Palla Bianca.
1. What information does Palla Bianca collect?
We collect personal data from visitors to our website who register their information or use our online shop. For online customers, we record name, e-mail address, phone number, and delivery/billing addresses in order to process orders. Palla Bianca does not collect or store any credit card details from our customers. We may, however, see which payment method was used to complete a purchase. Order history is also stored to assist customers in the event of warranties, returns, exchanges, or if a customer simply wants an overview of their order history. We also use cookies (as described below), as well as tools such as Google Analytics, and track IP addresses in order to improve our services and enhance your experience on pallabianca.com.
2. How does Palla Bianca use the information you provide?
If you provide us with your personal data, we use it with your consent to keep you informed about special events or campaigns, to register you on our website, to administer our website services, and/or to process any orders you place online. We may also use your data to review our performance and improve our services, or to communicate with you about your order. We will only send you messages or communicate with you by e-mail if you have given us your permission to do so.
We may use information about your product interests and purchases to help us improve our website design and your online shopping experience, as well as for tailored and/or targeted advertising on various social platforms. You always have the right to opt out of the above services and tracking at any time.
3. Does Palla Bianca share your information with others?
We do not sell, rent, or disclose our customers' names, addresses, e-mail addresses, or other personal data to any third party. To maintain our website, manage our database, distribute e-mails, and provide customer communications, Palla Bianca contracts with selected third parties. Where necessary, the personal data you provide may be processed by these third parties solely on behalf of Palla Bianca. We do not authorise any of these service providers to make any other use of your information.
We do not otherwise disclose your information to third parties unless required to do so by law or in connection with a legal claim or proceeding. If Palla Bianca is acquired by, merged with, or consolidated into another entity, customer information may be made available to the new entity, which will agree to protect the confidentiality of your personal data in accordance with this privacy policy.
4. Data processors
Information required to fulfil deliveries is passed on to the carrier used by Palla Bianca. Your personal data is also shared with partners who provide services on behalf of Palla Bianca, for example in connection with newsletters. These partners process personal data solely on behalf of Palla Bianca and in accordance with our instructions.
5. Security
We use appropriate security measures to protect the information you provide to us. While we take all necessary steps to protect your personal data from unauthorised access, use, or disclosure, you acknowledge that no internet data transmission can be guaranteed to be fully secure against access by unintended recipients. We will not be held liable for any security breach unless it is the result of our own negligence.
6. Accuracy, retention & removal of data
You have the full right to request access to, correction, transfer, or deletion of any personal data you have provided to us, or to remove your name from Palla Bianca's marketing list at any time by contacting our customer service at fore@pallabianca.com.
We will delete your personal data when we no longer need to process it in relation to one or more of the purposes described in section 2 above. However, data may be processed and stored for a longer period in anonymised form.
7. Cookies
Cookies are pieces of information that a website can send to your browser for record-keeping purposes. We use cookies to determine which pages are visited and how often, to make our website more user-friendly, and to provide you with a better experience when you return. For example, cookies allow us to save your shipping information (if you choose to save it) so you do not need to re-enter it on each visit.
Most web browsers accept cookies automatically, but you do not have to accept them. To disable cookies, open the "help" tab in your browser or refer to the information provided with your browser software. Please note that your experience on our website is significantly enhanced when cookies are enabled. If you do not disable your cookies, you consent to our collection and storage of any personal data contained in them.
8. Acceptance of privacy policy & modifications
By accessing and using the Palla Bianca website (including purchasing items via our website), you accept our collection, use, and disclosure of your information as described in this privacy policy. Palla Bianca reserves the right to make changes to its privacy policy or practices from time to time. The updated policy will be posted on our website, and we encourage you to review this page periodically, especially each time you use our online shop.
Last updated: April 2025 · Palla Bianca · pallabianca.com